Gateway Property Management Complete Guide in Simple Wording

Commercial Property for Sale

If you’re a property owner or a landlord looking for a stress-free way to manage your rental properties, Gateway Property Management can be the right solution. They take care of all the everyday tasks that come with owning a property—so you don’t have to.

In this article, we’ll explain everything you need to know about Gateway Property Management: what they do, how they help property owners and tenants, what services they offer, how much it costs, and why they’re trusted by thousands of clients across Canada.

What is Gateway Property Management?

Gateway Property Management Corporation is one of Canada’s leading property management companies. They manage residential, commercial, and strata (condo) properties. With over 50 years of experience, Gateway has earned a solid reputation for professional, reliable, and efficient service.

They operate across several provinces in Canada, including British Columbia, Alberta, and Ontario. Their mission is simple: to help property owners protect and grow the value of their investment while providing quality service to tenants and residents.

Types of Properties Managed by Gateway

Gateway manages a wide variety of properties. These include:

  • Residential rental properties (apartments, townhouses, duplexes)

  • Strata/Condo communities

  • Commercial office buildings

  • Retail and mixed-use properties

  • Affordable housing projects

  • Manufactured home parks

Their team is trained to handle different property types, laws, and tenant needs, making them a flexible and experienced partner.

Core Services Offered by Gateway Property Management

Here’s a closer look at the high-quality services they offer:

1. Full-Service Property Management

Gateway handles every part of managing a property—rent collection, maintenance, communication, and reporting—on your behalf.

2. Professional Tenant Screening

They use a detailed process to check every potential tenant’s background. This includes:

  • Credit checks

  • Employment verification

  • Rental history

  • Criminal background (where allowed)

This helps reduce the risk of rent defaults, property damage, or eviction issues.

3. Leasing and Marketing

Gateway’s leasing team creates professional listings for your property, uses online platforms to reach a wide audience, conducts showings, and secures the best tenants quickly.

They know the local markets and set competitive rental rates that maximize your income without overpricing the unit.

4. Maintenance and Repairs

Gateway uses a 24/7 maintenance system. Tenants can report issues anytime, and a trusted technician is dispatched quickly. From plumbing to electrical and HVAC systems, they manage all types of repairs.

They also handle preventive maintenance—regular inspections to catch problems before they grow.

5. Financial Reporting and Budgeting

Every property owner receives detailed monthly and yearly financial reports. These include:

  • Rent collection summary

  • Maintenance and repair costs

  • Operating expenses

  • Reserve fund contributions (for condos/stratas)

Gateway also helps with budgeting and forecasting for future repairs and improvements.

6. Legal and Regulatory Compliance

They make sure your property follows all local housing regulations, building codes, and landlord-tenant laws. This reduces your legal risk and keeps your property in good standing.

In cases where legal action is needed (like evictions), Gateway manages the process from start to finish with proper documentation.

7. Strata/Condo Management

For condominium communities, Gateway works with the strata council or condo board to manage:

  • Common area maintenance

  • Reserve funds

  • By-law enforcement

  • Annual general meetings

  • Resident communication

They also provide licensed strata managers with expertise in British Columbia’s Strata Property Act.

Technology and Online Access

Gateway uses a modern digital platform for both owners and tenants. Through the online portal:

  • Owners can view financial reports, maintenance updates, and rental history.

  • Tenants can pay rent, submit maintenance requests, and view lease agreements.

This technology improves transparency and makes communication smoother.

Benefits for Property Owners

Here’s why so many property owners trust Gateway:

  • Time-Saving: You don’t have to manage tenants or deal with repairs.

  • Peace of Mind: Gateway’s team is experienced and handles everything professionally.

  • Higher Tenant Retention: Good service means tenants stay longer, reducing vacancy.

  • Better Returns: Gateway helps you maximize rental income through strategic pricing, quality tenants, and cost control.

  • Legal Safety: Their knowledge of landlord-tenant law protects you from legal troubles.

  • Regular Property Upkeep: Your property stays in good shape, maintaining or increasing its value.

Benefits for Tenants and Residents

Tenants benefit from Gateway’s services too. Here’s how:

  • Fast Maintenance Response: Repairs are handled quickly and professionally.

  • Easy Online Tools: Rent payments and communication are done online.

  • Clear Communication: Policies are transparent, and issues are taken seriously.

  • Safe, Clean Homes: Regular inspections and maintenance keep the property in great shape.

This creates a positive living environment and keeps good tenants happy.

Cost of Services

Like most property management companies, Gateway charges:

  • Monthly Management Fee: Typically around 5% to 10% of the monthly rent depending on the property type and location.

  • Leasing Fee: Charged when a new tenant is placed (usually equal to one month’s rent or a portion of it).

  • Maintenance Costs: Charged only when services are needed. Gateway uses competitive, pre-approved contractors to keep prices fair.

Always review your specific contract to understand the exact fees and services included.

Gateway’s Reputation and Experience

Gateway has managed over 45,000 units and worked with hundreds of property owners. Their staff includes certified property managers, accountants, leasing agents, and strata managers.

They are members of professional organizations like:

  • Real Estate Institute of Canada (REIC)

  • Professional Association of Managing Agents (PAMA)

  • Institute of Real Estate Management (IREM)

Their long track record and client-focused service make them one of the top choices in Canada for property management.

Final Thoughts

Owning property can be rewarding, but it also comes with challenges. From handling tenants to managing repairs and staying legal—it’s a lot to deal with. That’s where Gateway Property Management comes in.